捌MIAOLI · ZHUOLAN

Miaoli Zhuolan

THE O · MIAOLI ZHUOLAN

Mountains · lake · three private villas.

Frequently Asked

15 essentials before you book.

01Check-in & Check-out

Check-in 15:00 · Check-out 11:00

The villa runs primarily on whole-villa bookings — full turnaround time is needed. The self check-in QR code is time-bound and cannot be used outside those hours.

02Room Configuration

Layout

  • Vantage: 2 double rooms + 2 quad rooms
  • Retreat: 4 double rooms
  • Perch: 2 double rooms + 1 quad room

Vantage also offers individual-room bookings. Availability is shown in the online booking system.

03Extra Beds

Due to the room layouts at Miaoli Zhuolan, extra beds are not available.

04Visitors
  • Visitor fee: NT$200 per person
  • Visitors must leave before 22:00
  • After 22:00 the villa is for registered guests only
  • Please notify us in advance
05Amenities

Entertainment

  • Vantage and Retreat: projector · KTV · automatic mahjong table · Nintendo Switch
  • Perch: KTV · automatic mahjong table · Nintendo Switch; no projector
  • Dyson hair dryers in all three villas

Kitchen & Living

  • LG steam, convection and microwave oven · IH cooktop
  • Dishwasher in Vantage and Retreat; no dishwasher in Perch

Tableware: cookware, glassware, wine glasses, mugs, bowls, plates and cutlery.

Nintendo Switch includes one game; guests may also bring their own game cards.

06Cancellation Policy

Per Taiwan's 2017 Standard Lodging Contract:

Refund schedule

  • 3+ days before check-in: 100% refund
  • 1–2 days before: 50% refund
  • Day of check-in / no-show: no refund

Or keep the amount as credit toward a stay within one year.

Peak-season windows may differ — shown at booking.

07Official Website Offer

Effective from February 2026.

Tier 1 · 5% off + 3% point rebate
Upgrade: 6 nights or NT$50,000 spend

Tier 2 · 8% off + 3% point rebate
Upgrade: 12 nights or NT$100,000 spend

Tier 3 · 12% off + 3% point rebate

Tiers reviewed annually. Points valid one year, usable on next booking. Stays and points accumulate across all properties.

08Amenities Provided

To support sustainability we do not provide single-use items (toothbrush, toothpaste, etc.).

In-room: shampoo, body wash, conditioner, towels of both sizes.

Daily housekeeping and towel change are not provided for consecutive stays.

09Pets

The current setup cannot yet accommodate pets comfortably — pets are not permitted for now.

10Breakfast

Provided by CAFE!N — a lifestyle breakfast known for craft. Menu rotates and cannot be pre-selected; vegetarian (lacto-ovo) available.

Breakfast is complimentary for whole-villa bookings only, not exchangeable.

11BBQ

For safety reasons, self-service BBQ is not permitted on-site.

We can arrange a mobile BBQ service or catering, or you may bring ingredients and cook in the kitchen.

Details via Official LINE.

12Catering Partners

BBQ Boy
LINE ID: @bbqboy
Dispatch fee: NT$1,500
View service

iBBQ Pro
LINE ID: @ibbqpro
Minimum spend: NT$16,000
View service

Shire Valley (exclusive menu for The O Group)
LINE ID: @359zoabj
Minimum spend: NT$20,000; menu price NT$1,680–3,000 per person
View service

13Invoices

As an accommodation business legally exempt from issuing Taiwan Uniform Invoices, we are unable to provide a Uniform Invoice.

If you need documentation for reimbursement or your records, we can provide an official receipt as proof of purchase.

14Smoking

Fully non-smoking (including balconies).

Violations incur a cleaning surcharge to maintain quality and safety.

15Baby Supplies

Bed rails, baby bathtub and bottle sterilizer are available on request.

Please confirm at least three days ahead via Official LINE.

MIAOLI · ZHUOLAN

Still have a question?
Reach us on Official LINE.

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