JIAOXI · YILAN

Jiaoxi Villa

THE O · VILLA JIAOXI

Mountain · space to breathe · the quiet, gently held.

Frequently Asked

15 essentials before you book.

01Check-in & Check-out

Check-in 15:00 · Check-out 11:00

The villa runs primarily on whole-villa bookings — full turnaround time is needed. The self check-in QR code is time-bound and cannot be used outside those hours.

02Room Configuration

Layout

  • 2F: 2 double rooms + 1 quad room
  • 3F: 1 double room + 1 quad room

Whole-villa rules

  • 8 guests: 3 rooms on 2F
  • 10 guests: adds 3F double room
  • 12 guests: adds 3F quad room
  • Weekends: whole villa only, max 14 guests
03Extra Beds

Base capacity 14, up to 20 guests with extra beds.

Children under 2 are free; ages 3+ count as guests. Extra bed NT$1,000 / person / night.

Per-room limits apply. Room 202 cannot accommodate an extra bed.

04Visitors
  • Visitor fee: NT$200 per person
  • Visitors must leave before 22:00
  • After 22:00 the villa is for registered guests only
  • Please notify us in advance
05Amenities

Entertainment

  • 85-inch TV · Unlimited KTV · Projector (HDMI)
  • Electric mahjong table · Board games · Switch 2
  • Self check-in electronic lock

Kitchen & Living

  • Fridge · Dishwasher · Microwave · Induction cooktop
  • Snacks · Vending machine
  • LG washer-dryer · Dyson hair dryer

Parking

  • 7 free parking spaces · 1 EV charger

Tableware: chopsticks, spoons, forks, knives, rice paddle, ceramic cups, wine glasses, tumblers, 600 cc teapot, bowls, plates, and cookware.

Some amenities are for whole-villa bookings only.

06Cancellation Policy

Per Taiwan's 2017 Standard Lodging Contract:

Refund schedule

  • 3+ days before check-in: 100% refund
  • 1–2 days before: 50% refund
  • Day of check-in / no-show: no refund

Or you may keep the amount as credit toward a stay within one year.

Peak-season cancellation windows may differ — details shown at booking.

07Official Website Offer

Adjusted from February 2026.

Tier 1 · 5% off + 3% point rebate
Upgrade: 6 nights or NT$50,000 spend

Tier 2 · 8% off + 3% point rebate
Upgrade: 12 nights or NT$100,000 spend

Tier 3 · 12% off + 3% point rebate

Points valid for one year, applicable to next booking. Stays and points accumulate across all properties. Tiers reviewed annually.

08Amenities Provided

To support sustainability we do not provide single-use items (toothbrush, toothpaste, etc.).

In-room: shampoo, body wash, conditioner, towels of both sizes.

Daily housekeeping and towel change are not provided for consecutive stays.

09Pets

The current setup cannot yet accommodate pets comfortably — pets are not permitted for now.

10Breakfast

Provided by CAFE!N — a lifestyle breakfast known for freshness and craft. Menu rotates and cannot be pre-selected; vegetarian (lacto-ovo) available.

Breakfast is complimentary for whole-villa bookings only, not exchangeable.

11BBQ

For safety reasons, self-service BBQ is not permitted on-site.

We can help arrange a mobile BBQ service, or you may bring ingredients and cook in the kitchen. External BBQ providers follow villa rules.

Please reach out via Official LINE for details.

12Catering Partners

Five recommended partners:

  • Li Laoshi Kaohao
  • Haohao Private Kitchen
  • Jiankao Guan
  • Wakao Haochi
  • Ranran Table Project

Deposits, minimums and menu prices vary. Weekends fill up early — book in advance.

Cancellation terms vary by vendor — details via Official LINE.

13Invoices

As a small-scale accommodation we are exempt from unified invoicing and cannot issue tax receipts.

If you need a stay confirmation, please request via Official LINE — it will note name, dates, and amount.

14Smoking

Fully non-smoking (including balconies).

Violations incur a cleaning surcharge.

15Baby Supplies

Bed rails, baby bathtub and bottle sterilizer are available on request.

Please confirm in advance via Official LINE.

JIAOXI · YILAN

Still have a question?
Reach us on Official LINE.

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